Content Manager San Francisco, CA

Department: Content & Community
Position Title: Content Manager

Description:

About hi5

* One of the world's largest social networks
* 80+ million registered members
* 44+ million unique monthly visitors
* Currently available in over 23 languages
* One of the top 20 most-trafficked websites worldwide
* The #1 social network in 26 nations across Europe, Latin America, the Caribbean, Asia and Africa
* A founding adopter of OpenSocial
* Headquartered in San Francisco, California

Although our work is viewed and used every day by millions of people across the globe, the company is small (currently under 100 employees) and privately held. It's a fun, bright, fast-paced and collaborative place to work.

Located in downtown San Francisco, hi5 is just steps from major public transit lines, including BART and Muni.

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Our Content group is responsible for production of content that enables members to connect with friends and deepen the social networking experience. This is an opportunity for someone to come in and build out a content management team. As a content manager you will help us create the largest list of organizations in the world including schools and colleges, workplaces, and any other associations or groups through which people know each other. The content that the team produces will help drive user acquisition, growth of members' friends network and ultimately make the social experience more meaningful.

You will define priorities, set strategies for content acquisition and production, engage resources as needed to produce and launch content, and manage to service performance targets. Success requires managing across multiple groups, close attention to detail on quality of content and an aptitude for understanding organization of educational systems and other associations.

Job Responsibilities

• Gather and produce lists of major institutions and associations including schools, colleges and workplaces worldwide
• Source lists from a variety of sources including public domain websites, government agencies and commercial list managers
• Research, evaluate and recommend external lists of institutions and associations
• Source content reviewers that speak local language and collaborate with them to define rules for content organization by market
• Oversee the merge-purge process including approving schedules and reviewing instructions. Have working knowledge of list hygiene and merge-purge practices
• Project manage and plan all activities at a detailed level from conceptual stage to launch stage
• Ensure production service levels and delivery date commitments for list coverage and quality are consistently met
• Manage all staffing related functions including temporary and outsourced staff

Requirements

• Experience with content management or list management
• Ability to manage to great level detail
• Demonstrated ability to develop integrated lists
• Resourceful in finding list and data from a variety of sources and countries as required
• Hands-on experience with list management tools such as Excel
• Demonstrated project management ability
• Some experience with software internationalization is a strong plus

Preferred

• Bachelor's Degree in marketing, statistics, mathemathics, economics or a technology focused degree

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Launched in late 2003, hi5 is one of the largest social networks in the world. We're a founding adopter of OpenSocial, a community-driven specification for building social applications across the Web, and we're also a founding member of the OpenSocial Foundation, a new non-profit being formed to ensure the longevity and neutrality of OpenSocial. Each day, millions of people use hi5 to stay connected and share information with friends and family around the world, meet new people, express their identity, and discover linkages.

hi5 offers an upbeat work atmosphere and the opportunity to influence the way people connect to the world. You will be working with an exceptional team and receive a competitive salary with benefits. A privately-held company, hi5 reached profitability within its first year, and raised $20 million from MDV- Mohr Davidow Ventures in July 2007. For more information, you can visit www.hi5.com or www.hi5networks.com.