IT Support Engineer - Mac, PC, Linux, LAN San Francisco, CA

About hi5

hi5 is one of the world's leading social networks. Our company is ranked as the #1 social network in 26 nations across Europe, Latin America, the Caribbean, Asia and

Africa

• 80+ million registered members
• 44+ million unique monthly visitors
• Currently available in over 23  languages
• One of the top 20 most-trafficked websites worldwide
• A founding adopter of OpenSocial
• Headquartered in San Francisco, California

Although our work is viewed and used every day by millions of people across the globe, the company is small (currently under 100 employees) and privately held.  It’s a fun, bright, fast-paced and collaborative place to work. 

Located in downtown San Francisco, hi5 is just steps from major public transit lines, including BART and Muni.

About the Position

As IT Support Engineer at hi5, you will be responsible for desktop support and enterprise solutions (backups, printing, email) in a mixed environment of macs, windows laptops and desktops, and linux.

Although initially the support role  will be essential, ideally the ratio of responsibililties will be 70% project work and 30% support.

Responsibilities:

• Architect, Engineer and maintain corporate business solutions. Systems Include: financial, antivirus, knowledge sharing, ticketing.
• Manage VOIP system.
• Build, modify, update PC and Mac images and ensure quality and stability of the builds.
• Develop solutions to efficiently manage hundreds of desktops and laptops.
• Install software, install and replace hardware.
• Maintain and update software patches.
• Troubleshoot printing issues.

Requirements:

• Experience with Active Directory and Group Policies
• Experience with Windows 2003 server, Exchange
• Mac support experience (OS 10.3 and above)
• Working knowledge of Linux – Autoyast a plus
• Good understanding of web protocols.
• A good understanding of the windows security model.
• Experience with configuring local area networks
• Experience or at least strong interest in VoIP
• Work flexible shifts in the range from 8:30 am to 6:00pm.

More about hi5 Networks:

Launched in late 2003, hi5 is one of the largest social networks in the world.  We’re a founding adopter of OpenSocial, a community-driven specification for building social applications across the Web, and we’re also a founding member of the OpenSocial Foundation, a new non-profit being formed to ensure the longevity and neutrality of OpenSocial. Each day, millions of people use hi5 to stay connected and share information with friends and family around the world, meet new people, express their identity, and discover linkages.

hi5 offers an upbeat work atmosphere and the opportunity to influence the way people connect to the world. You will be working with an exceptional team and receive a competitive salary with benefits.  A privately-held company, hi5 reached profitability within its first year, and raised $20 million from MDV- Mohr Davidow Ventures in July 2007. For more information, you can visit www.hi5.com or www.hi5networks.com.

If interested please contact:

Kevin Kanarek

hi5 Networks Inc.

55 2nd St. Suite 300

San Francisco CA 94105

415.962.7083

Kkanarek { at } hi5.com

Kkanarek { at } hi5.com